why is it important to mask our facial expressions The art of building empathy and rapport

why is it important to mask our facial expressions The art of building empathy and rapport
When used as a metaphor to build empathy with someone, we all hear the phrase "walk in someone's shoes.For most of us, we may think we can do well.Friends who seek advice from us, or read a sad or shocking story in the news, and then think about how they will feel.This simple skill, able to have full sympathy and understanding of someone's situation and their feelings, is a valuable tool to have and use in all areas of life.It is also a very pleasant and satisfactory use.We can use it when we find it difficult to understand someone or our own opinion that is holding us back in order to help mitigate potential threat situations, or just connect with someone on a deeper level.So what exactly does it mean to build empathy with someone?To put it simply, it means that if we were that person, to experience what they were going through, to put aside any of our own beliefs, what it would be like, to judge and feel, in this way, our communication will be clear and clean about anything you may inadvertently bring.Especially when we are with people close to us, it is not always an easy thing to do.By building empathy, we also build deep relationships because when we show that we fully understand someone, they feel more understood.Empathy is built to understand each other.That makes me understand the next point, that is, by understanding the other person, you don't need to agree with them.If the judgments enter quietly, you need to acknowledge them and put it aside and then look at them again.You can build empathy with someone and then come to the conclusion that your perception of them has not changed or that you disagree.However, in the process of building compassion and rapport with them, the focus is on them only.How do we build empathy?To build empathy is actually to do a lot of small and important things: to really observe each other's body language, then incorporate part or all of what you notice cleverly and accurately into your own body language.This will allow you to get information about their physical state and thus their mental state.Especially look at their posture, eye contact/movements, facial expressions and breathing.Then you can begin to realize their voice;Tone, rhythm, tone, volume.Once you notice that some or all of these things begin to reflect a part of them in a subtle way.This allows you to truly understand how they feel, and more importantly, they will see you truly understand them.Pay attention to what language they are using and indicate that any words are important if they are repeated frequently.One of the easiest ways to show you understand someone is to repeat occasionally certain words they are using.By doing so, you are also more aware of what is important to them.You can even act as if you have their same beliefs, for example, if someone says "I can't do anything about this situation" instead of comforting them, give yourself an imaginary moment to feel like they have that belief, and then you'll be in a better position to respond with something appropriate.We have done a lot of research on the importance of our communication methods and non-communication.Oral information.When we communicate, you may have heard of a small proportion of our words, but may not have seen the collapse;7% -The words we use areThe way we say them-tone, volume, etc ...... 55%-Non-verbal signalPosture, gestures, etc ...... So, in addition to the words you use, the amazing 93% of your ability to communicate what you want to say comes from things.Therefore, if our non-verbal communication is inconsistent with the words we use, it is not surprising that we may not be understood according to the words we use.This shows how important it is to focus on non-verbal signals when we want to understand someone, and equally important to use them in the way we respond.If you 've ever listened to an inspiring speech and then wondered what they actually said, it's your explanation-it's probably the content --Free and still eligible for great success!If you think about the way you receive communication from others, it's clear that being a good listener is much more than just listening to words.As described above, it's about listening with your whole body, so it's a skill that needs to be practiced.There are some other suggestions here.Your mind needs to be completely focused on the person you're listening to, not what you're going to say next, and not tomorrow's problem.Your eyes will gather a lot of information about the people you talk to, from their clothes to their emotional state, and your eyes will stay with them and not wander around the room.Not only will your ears be busy listening to words, but they will also be busy listening to everything about the sound, the hesitation and the way they speak.Your mouth is usually closed and occasionally opened to provide some encouraging words to express your understanding.Your body will reflect the posture of the person who speaks.If they are sitting there, it is not good to stand in front of them.You will also relax if they relax and relax.This is not to imitate them, but to match their style so that they can see that you are consistent with them.Again, if they look nervous, you should also match it to a subtle level.So, if they move around and tap your fingers, you can move around and tap your feet occasionally, and you should also be aware of this when they calm down.While this may sound quite normative and mandatory, you can try the elements that start.Or just notice that you can observe things you haven't done before.To be an expert in building rapport, the next step is to learn more about the language and words we use and how to use them to the maximum and then lead someone with us, let them see things from our perspective.To learn more about me and the work I do, please check out my website;www.Encencemichaels.co.
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