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What to do if bamboo charcoal mask is damaged during shipping?

Although the loss and damage of goods seldom happen, our reliable partner - freight forwarding company highly recommend customers to buy insurance to avoid the high-cost loss caused by the accident. Once bamboo charcoal mask is damaged, the consignee may claim compensation from the carrier after receiving the freight record handed over by the carrier and considering it to be the carrier's responsibility. When making a claim for compensation, you are required to fill in the corresponding form and hand over the freight record, the loss list of the goods, freight waybill, and other legal documents. We will do our best to pack the products before shipping them to avoid the damage to them.
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NOX BELLCOW Cosmetics Co., Ltd is known as a backbone enterprise in the field of Essence. The dry wet tissue series is widely praised by customers. The R&D team of NOX BELLCOW baby skin care has spent time and energy into ensuring the best method for heat cancelation and improving both the intensity of the LED and its efficiency. NBC product range is built on innovative fiber blending and soft textures. This product has demonstrated a comfortable and dry wearing experience due to the prevention of liquid accumulating on the skin during wearing. NBC facial mask can reduce fine lines and wrinkles.

We adhere to the principle of integrity-orientation. We pledge to do fair trade and refuse to falsely advertise our products. We believe this will help us win clients' trust.

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If you have any questions about our products or services, feel free to reach out to customer service team. Provide unique experiences for everyone involved with a brand.  We've got preferential price and best-quality products for you.

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