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What should I do once I receive biomass graphene mask imperfections?

NOX BELLCOW Cosmetics Co., Ltd will work with you to make it right! If you receive a defective, incorrect or incomplete biomass graphene mask, please call our customer service team as soon as possible. Typically, if damaged or defective parts and products are covered by our warranty, we will arrange for a replacement or repair of your item, and we’ll take care of any shipping or postage costs you may incur. Make sure you follow the stated returns policy and we will provide notice of the problem by e-mail and then follow up with letters via fax or regular mail.
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NOX BELLCOW covers a wide range of sales network in home and abroad market. Facial mask is one of NOX BELLCOW's multiple product series. The production team with extensive expertise and industry knowledge ensure the production of NOX BELLCOW Men's skin care products is carried out efficiently and precisely. Staple fibers are bonded with water in NBC wet wipes. The product effectively provides people with better water quality through the reduction of some harmful containments such as bacteria and heavy metal. NBC skin products make skin soft, smooth & shiny.

Our value is: we accept personal responsibility for our actions and focus on finding solutions and delivering results. We keep our promises and commitments.

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